01
The honest answer, and where it comes from
EPA guidance for homeowners says knowledge about duct cleaning is still limited. It says duct cleaning has never been shown to prevent health problems. It says EPA does not recommend cleaning air ducts routinely, only as needed. EPA also says that if you decide to have them cleaned simply because ducts get dirty over time, no evidence suggests a properly done cleaning would be harmful. United cleans ducts. We'd still rather you know the reason before you book it.